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Should I Run a Background Check Before I Hire a New Employee?

Posted on 18 May 2013 | 12:18 pm by Hayley Boyajian

A criminal background check is something to consider when hiring a new employee.  According to the Society of Human Resource Management, these days about two-thirds of employers run criminal background checks on potential new hires. There are many reasons why background checks should become part of your hiring process, here are just a couple: First, [...]

Contractor or Employee?

Posted on 16 May 2013 | 12:00 pm by Hayley Boyajian

When you hire a new person on, you may consider making them an independent contractor.  If so, you are not required to pay the payroll taxes associated with hiring a W-2 employee.  But, the IRS imposes a large fine on companies that misclassify W-2 employees as independent contractors, so it’s very important to know the [...]

How to Increase Conversion Rates: Improve your headlines

Posted on 15 May 2013 | 12:53 pm by Chadd Bryant

If you missed last week’s post on how to increase your conversion rates in your web design, you may want to jump over there.  Did you know that most people hate to learn things?  Well, that’s not totally true.  People may like to learn new things, but they typically dislike the work needed to learn [...]

Customer Service: Good, Bad, General Thoughts On – Part 11

Posted on 10 May 2013 | 6:22 pm by Claire Hamilton

An uplifting example of customer service to head you into the Mother’s Day weekend, from your friendly local SEO and website design company. This is a story about Tim Harris, owner of Tim’s Place, “the world’s friendliest restaurant.”

How to Increase your Conversion Rates:Improve your Titles and Descriptions

Posted on 8 May 2013 | 12:49 pm by Chadd Bryant

Last week I was talking about how to measure your conversion rates and I promised to give you some great ideas for actually increasing your conversion rates in your website design this week.  It turns out that there are a ton of little things you can do so I’ve decided to explore the topic for [...]

Customer Service: Good, Bad, General Thoughts On – Part 10

Posted on 3 May 2013 | 8:00 am by Claire Hamilton

What have they done for you lately? Another important key of guaranteeing repeat business is to make sure that people in your organization are recognized for the good customer service experiences that they provide to your customers. Make sure that you have something in your business culture that recognizes and maybe even in someway rewards [...]

New I-9 Form

Posted on 2 May 2013 | 5:19 pm by Hayley Boyajian

U.S. Citizenship and Immigration Services issued a new version of the I-9 form recently. The form was issued earlier this year but must be used beginning on May 7th, 2013.  After May 6th, all previous versions will be considered invalid.  This is the form that must be completed when a new employee is hired to [...]

How to Figure Out Your Conversion Rates

Posted on 1 May 2013 | 2:10 am by Chadd Bryant

Conversion rates.  Bounce rates.  Click-through rates.  It’s enough to make your head spin.  Each Wednesday, I’ve been breaking down one of these factors into something that’s a little easier to understand.  Last week we talked about bounce rates  and your website design.  This week we’re going to tackle conversion rates.  So let’s get into it. [...]

Customer Service: Good, Bad, General Thoughts On – Part 9

Posted on 26 April 2013 | 7:43 pm by Claire Hamilton

Today I would like to talk about the importance of customer comments and how when we take customer comments into consideration, the good and the bad, customer service  can be improved no matter what business you’re in, from fast food, to fortune five hundred company, or your friendly seo and website marketing company down the [...]

Spring Cleaning – Part 3

Posted on 25 April 2013 | 3:26 pm by Hayley Boyajian

  Over the last couple of weeks we’ve talked about “spring cleaning” financials and human resources. The last bit of spring cleaning you should do is a general sweep of your office: 1.  Take stock of your office supplies and equipment and determine what will need to be replaced prior to the end of the [...]



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