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4 Unique Ways To Let A Same Day Delivery Melbourne Customer Feel Valued

Posted on 14 June 2016 | 6:45 am by

Do you want to let your same day delivery Melbourne customers feel valued while doing business with you? If your mission is to retain customers and make them happy, follow these 4 unique ways of showing appreciation.

1.      Prioritize loyal customers

Anyone wants pure attention whenever they transact with a business provider. If you want the customers at your same day delivery Melbourne feel appreciated, give priority to those you belong to your exclusive membership program. For example, if a particular customer has enrolled to your exclusive membership and is in need of a rush delivery, make an effort to process this delivery even if it means sending another delivery driver to do this crucial assignment.

2.      Give customized giveaways

Another way to win a customer’s loyalty to do repeat business with your same day delivery Melbourne is by giving customized giveaways during special occasions like your business’ annual anniversary, Christmas, Thanksgiving and other events that you can show appreciation. Among the top giveaways that customers would be happy to receive are customized memo pads, fridge magnets, keychains and mugs. If you have the budget you can be more generous by giving out personalized shirts. Giving customers customized gifts are also a good form of marketing to make your business’ name visible.

3.      Send newsletters

Sending newsletters aren’t only intended to make a sale because these email messages can be used to send updates on what’s happening to your same day delivery business or provide relevant information about upcoming sales you have for loyal customers. So, the next time you are thinking of a unique strategy to win a customer, why not send him or her regular newsletters that are designed to inform, educate or simply provide inspiration.

4.      Be active in local community gatherings

Even how busy you are managing your same day delivery business, take a timeout to be part of your local community’s upcoming event or gathering like community service, medical mission or sports tournament. This action will not only impress locals of your kind deeds for the community, but will definitely leave a mark in their minds of your business’ impressive image.

Have you done any of the above ways to make a customer feel appreciated? If you haven’t done any action to show how much you value the presence of loyal customers, this is a perfect opportunity to do it now while they are still doing business with you.

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