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Call history not working correctly

Posted on 6 June 2018 | 7:45 am by

Hi all,
We have a problem with about 200 phones for some time now. The call history seems to not work correctly when the BToE connector is running. It shows outbound calls correctly, but it will not show inbound calls on the history unless the BToE connector is not running. This has been going on for several versions and we are currently testing firmware 66.9.0.42 and BToE 6.0.10.0 and the issue is still there.

We've also opened a ticket over a month ago that never received a response.

Is anyone else facing this issue or have some resolution?



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